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Privacy Policy

0705194 B.C. Ltd. dba TT Sand & Gravel

Last updated: September 1, 2026

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0705194 B.C. Ltd., doing business as TT Sand & Gravel ("TT Sand & Gravel," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information in our care. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, contact us, request a quote, place an order, arrange delivery, or otherwise do business with us.

This policy is intended to comply with British Columbia's Personal Information Protection Act ("PIPA") and, where applicable, Canada's Personal Information Protection and Electronic Documents Act ("PIPEDA").

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1. What personal information we collect

Depending on how you interact with us, we may collect:

  • contact information, such as your name, telephone number, email address, billing address, delivery address, and job-site address;

  • inquiry and transaction information, such as the products or services requested, quote details, order information, delivery instructions, correspondence, invoices, and payment status;

  • business information, such as your company name, job title, and business contact details;

  • information you choose to provide when you call, email, submit a website form, request a quote, place an order, or communicate with us; and

  • basic technical information generated when you use our website, such as your Internet Protocol (IP) address, browser and device type, operating system, referring page, pages visited, and the date and time of access. Our website or hosting provider may collect this information through server logs and similar technologies.

We do not intentionally collect sensitive personal information through our website. Please do not send payment card details or other sensitive information by ordinary email or through a general website inquiry form.

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2. How we collect personal information

We may collect personal information:

  • directly from you when you contact us, request a quote, place an order, arrange a pickup or delivery, or communicate with our staff;

  • automatically through our website and its hosting infrastructure; and

  • from another person or organization acting on your behalf, or from a contractor, supplier, or business partner involved in fulfilling your request, where permitted by law.

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3. How we use personal information

We may use personal information to:

  • respond to inquiries and provide quotes;

  • process and fulfil orders;

  • schedule pickups and deliveries and communicate about access, timing, and job-site requirements;

  • provide customer service and maintain our business relationship with you;

  • create invoices, process and reconcile payments, and maintain accounting and tax records;

  • operate, secure, troubleshoot, and improve our website and business systems;

  • prevent fraud, misuse, safety incidents, and other unlawful activity;

  • establish, exercise, or defend legal claims; and

  • comply with legal, regulatory, insurance, accounting, and safety requirements.

If we wish to use your personal information for a new purpose that is not reasonably connected to the purposes described above, we will identify that purpose and obtain consent where required by law.

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4. Consent and your choices

We collect, use, and disclose personal information with your consent, except where the law permits or requires otherwise. Consent may be express or implied, depending on the sensitivity of the information and the circumstances.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may limit our ability to provide a quote, fulfil an order, arrange delivery, or provide another requested service. To withdraw consent, contact our Privacy Officer using the details below.

We will send promotional electronic messages only where permitted by law. You may unsubscribe using the instructions in a message or by contacting us. You may still receive transactional or service communications relating to an inquiry, quote, order, delivery, account, or legal obligation.

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5. When we disclose personal information

We do not sell or rent personal information.

We may disclose personal information to:

  • employees and representatives who need it to perform their duties;

  • service providers that support our operations, such as website hosting, email, information technology, accounting, payment processing, delivery, professional advisory, records storage, and security providers;

  • contractors, suppliers, or business partners where necessary to respond to or fulfil your request;

  • a buyer, investor, lender, adviser, or other party involved in a proposed or completed business transaction, subject to appropriate confidentiality and legal requirements; and

  • courts, regulators, law enforcement, government bodies, insurers, or other parties where disclosure is authorized or required by law, or is reasonably necessary to protect rights, property, safety, or security.

We require service providers to handle personal information only for the services they provide to us and to protect it appropriately.

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6. Service providers outside British Columbia

Some service providers may store or process personal information outside British Columbia or Canada. When information is processed in another jurisdiction, it may be subject to that jurisdiction's laws and may be accessible to its courts, law enforcement, or government authorities. Contact our Privacy Officer if you would like information about our use of service providers outside Canada.

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7. Cookies and website technologies

Our website and hosting provider may use cookies or similar technologies that are necessary for the website to function, maintain security, remember preferences, and understand basic website performance. You can adjust your browser settings to block or delete cookies, although doing so may affect website functionality.

If we introduce non-essential analytics, advertising, or social-media tracking technologies, we will update this policy and provide any notice or consent choices required by law.

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8. Retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy, to maintain appropriate business and transaction records, and to satisfy legal, tax, accounting, insurance, safety, and dispute-resolution requirements. We then securely delete, destroy, or anonymize the information, subject to any permitted backup and archival retention.

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9. Safeguards

We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the personal information in our care. These may include access controls, staff confidentiality requirements, secure systems, and appropriate disposal practices.

No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we will take reasonable steps to protect personal information and respond to suspected privacy or security incidents.

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10. Access and correction

You may request access to personal information we hold about you and ask us to correct information that is inaccurate or incomplete. To make a request, contact our Privacy Officer in writing. We may need to verify your identity before responding.

Your rights are subject to exceptions under applicable law. If we cannot provide access or make a requested correction, we will explain why, where required. We will respond within the time required by law and may charge a reasonable fee only where permitted, after giving you an estimate.

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11. Children's privacy

Our website and services are intended for adults and businesses. We do not knowingly collect personal information from children through the website. If you believe a child has provided personal information to us, please contact our Privacy Officer so we can address it.

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12. Third-party websites

Our website may link to websites or services operated by third parties. Their privacy practices are governed by their own policies, and we are not responsible for those practices. We encourage you to review the privacy policy of each third-party website you visit.

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13. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on our website and change the "Last updated" date above. If a change is material, we will provide additional notice or obtain consent where required by law.

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14. Contact us

Questions, access or correction requests, withdrawals of consent, and privacy complaints may be directed to:

Privacy Officer

0705194 B.C. Ltd. dba TT Sand & Gravel

4111 Trepanier Road

Peachland, British Columbia

Canada

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Email: info@ttgravel.ca

Telephone: 250-862-1550

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Please do not include sensitive personal information in an unencrypted email.

We will investigate and respond to privacy concerns in accordance with applicable law. If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner for British Columbia through oipc.bc.ca.

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